FAQ - Benga Studio

What is Benga Studio's approach? We create objects with playful and graphic lines using additive manufacturing (3D printing). Our approach combines digital design and local production to offer unique pieces, far removed from mass-market standards.
What materials do you use? Our parts are mostly made of PLA , a bio-based polymer derived from renewable resources (corn starch). It's a material that is lightweight, rigid, and more environmentally friendly than petrochemical-based plastics.
Why is the object's appearance striated? 3D printing works by depositing successive layers. This fine texture, inherent to the process, is an aesthetic signature that we proudly embrace: it makes each piece unique and bears witness to its creation.

Why is there a production delay? To avoid overstocking and waste, we produce on demand. Once your order is confirmed, the item goes into production in our studio. Please allow approximately 7 days for production before shipping.
Shipping and Returns We ship worldwide. If your product is damaged in transit, please contact us within 48 hours with a photo of the package and the item so we can arrange an exchange.

How do I clean my items? A soft, slightly damp cloth or a sponge with warm water is sufficient. Avoid solvents or abrasive products that could damage the surface.
Heat resistance: PLA is sensitive to high temperatures (from 50-60°C). To ensure the longevity of your objects and prevent any deformation, do not place them in the immediate vicinity of an intense heat source (radiator, vehicle interior in direct sunlight).
Outdoor Use: Our products are designed for indoor use. Prolonged exposure to UV rays and weathering could alter the colors or weaken the structure over time.

Do you offer specific colors or custom orders? We are open to special requests, whether for a color variation not listed in our catalog or for specific design projects. Feel free to contact us directly by email to discuss your needs.